"MemCons, your partner for sustainable future"
Time: 8:00am - 4:00pm

Venue: MemCons Training Center,
  Or call +233 20 1799378/
(0)24 7241608


Team building is powerful tool to break down barriers and solve conflicts between employees. Team building activities creates a healthy bond within the team, it makes communication easy. Team bonding training breaks ice especially for new members in the team; it creates confidence in the team. Team building training gives an opportunity to the members to connect with their colleagues in different way, understand them personally and it helps them understand importance collaboration.

Learning Objectives:
• Identify and practice new methods of dealing with others that promotes team spirit, cooperation, and open communication.
• Develop simple techniques for creating cohesive work groups by recognizing and praising each other. Practice and perfect active listening skills.
• Learn to take feedback from others without becoming defensive or angry.
• Gain skills that allow positive action to be taken on group performance problems without causing conflicts or tension.
• Learn to give criticism in a way that helps the individual and the work group to develop as a team.

Who Should Attend?
This course is specifically designed for team members, team leaders, team sponsors and facilitators.
A single team can attend this workshop together, learning and practicing these crucial skills on each other and dealing with their specific team issues or individual members from several different teams can attend the course at the same time, allowing them to learn and practice the skills in a nonthreatening, confidential atmosphere. Also, members of management can attend this course to learn to “model” the behaviors that will be expected of employees throughout the organization.


Course Outline 2-days

A Teamwork Style
• Teamwork, teams and the bottom line
• Styles of behaving toward team members
• The aggressive, passive and teamwork styles
• The behavioral style continuum
• Small group exercises: Identifying teamwork styles

Creating a Positive Team Environment
• Three lessons about positive actions
• Why team members don’t praise each other at work
• Giving praise to team members

Listening for Team Effectiveness
• Characteristics of poor listeners on a team
• Poor listening habits
• Barriers to listening
• Techniques to overcome listening barriers
• Three rules for listening
• Showing understanding
• Small group exercises: Changing listening habits on the team

Dealing with Conflict and Criticism on the Team
• Two skills for taking criticism from team members
• Absorbing criticism
• Examples of “Fogging”
• Clarifying criticism

A Problem Solving Style
• Typical reactions when team members are criticized
• What is criticism
• The Problem Solving Style instead of Criticism

Using Persuasion with Team Members
• Persuasion
• The benefits of persuasion
• Team persuasion cases: small group exercise
• Action step exercise: Individual plans to apply skills at work

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For more information please contact bkf@memcons.com

or call +233 20 1799378/
(0)24 7241608
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MemCons Maintenance &
Energy Management Consulting Company.
About 200m to the right across the street of school junction on the Kwabenya-Aburi Road in the Ashesi University Areas.
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